Login

Customer Service

Call 1.800.524.9900

Hours: Monday-Friday

8 a.m. to 6 p.m. (Eastern)

Technical Support

Call 1.800.458.3410

Hours: Monday-Friday

8 a.m. to 5 p.m. (Eastern)

Shipping Information

Learn more about Havis' shipping policy and how to track shipments. If you do not see your question below, please contact sales through our Contact Us form under the Company tab.



How do I get tracking info on a shipment?

To find tracking information for your order, please visit the Order Status tool. Visit the Support tab > Helpful Links > Order Status. 

*You will need your Purchase Order ID or Havis Order ID along with your billing zip code.


Can I change my shipment method?

As long as the order has not shipped, we are more than willing to accommodate shipping method changes. To do so, please contact the Havis Sales Team through our Contact Us form under the Company tab.