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Customer Service

Call 1.800.524.9900

Hours: Monday-Friday

8 a.m. to 6 p.m. (Eastern)

Technical Support

Call 1.800.458.3410

Hours: Monday-Friday

8 a.m. to 5 p.m. (Eastern)

Shipping & Packaging

Review our Shipping and Packaging Policy below.


Havis has introduced a robust shipping calculator that automatically quotes shipping rates per order with our major Logistics Provider. This internally developed software determines actual product dimensions and weights per orders. In addition, the software takes into consideration which building the items ship from and the shipment method selected, which will ensure the most accurate rate possible, using real-time rates. All Shipping costs will be automatically calculated at the time of Order Entry and will appear on the Sales Order Acknowledgement. All prices are F.O.B. Origin. Freight is billed to the customers and will be shipped "best way" unless otherwise specified. All air, ocean, and ground international freight shipment requests will be made on a freight collect basis only. Customer's freight company name, phone number and account number is required when applicable.

Minimum order: $25.00 net. Terms: Net 30 days on pre-approved credit accounts.

Packaging: Partial shipments will be made unless otherwise specified by the customer. In addition, products can be bulk packaged or assembled as complete units. Primarily orders are bulk packaged unless custom packaging is requested when placing an order. Custom packaging may incur some additional cost.

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