Customer Service

Call 1.800.524.9900

Hours: Monday-Friday

8 a.m. to 6 p.m. (Eastern)

Technical Support

Call 1.800.458.3410

Hours: Monday-Friday

8 a.m. to 5 p.m. (Eastern)

Return for Repair

For additional support, please call Technical Support at 1.800.458.3410. Hours are Monday through Friday 8:00 a.m. to 5:00 p.m. EST.

Havis offers technical support at no additional charge. ALL returns submitted without FIRST contacting Technical Support will be assessed a $49 Test and Evaluation fee for No Problem Found units.

Please fill out the below form to submit a return request for repair (*Required Field):

Return for Repair
  1. Name:*
    Please enter your name.
  2. Company:*
    Please enter your company name.
  3. E-mail:*
    Please enter your e-mail address.
  4. Phone Number:*
    Please enter your phone number.
  5. Preferred Method of Contact:
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  6. Billing Address
  7. Company:*
    Please enter your company name.
  8. Address:*
    Please enter your billing address.
  9. Invalid Input
  10. City:*
    Please enter your billing city.
  11. State:*
    Please enter your billing state.
  12. Postal Code:*
    Please enter your billing postal code.
  13. Shipping Address
  14. Invalid Input
  15. Company:*
    Please enter your company name.
  16. Address:*
    Please enter your shipping address.
  17. Invalid Input
  18. City:*
    Please enter your shipping city.
  19. State:*
    Please enter your shipping state.
  20. Postal Code:*
    Please enter your shipping postal code.
  1. Type of Product:*
    Please select type of product.
  2. Laptop Brand:*
    Please select laptop brand.
  3. Brief Product Description:
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  4. Serial Number(s):
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  5. Quantity:*
    Please enter quantity.
  6. Reason for Return:*
    Please enter the reason for your return.
  7. If you're human, leave this blank:
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  8. Authorization for Repairs:
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